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Chrome OS: Accessibility Basics
Reset passwords on DoE Account Manager (DAM)
Use PaperCut Web Print to print documents without drivers

1. Type in http://e4125s01sv006/user in your address bar.

Authenticate using the School Internet Gateway (SIG)

If you are experiencing the connection is not private error and the Cyberhound certificate is installed, here's how to authenticate using the School Internet Gateway (SIG).  1. Type in sig.site.intern...
How to Fix Printer Authentication in the Keychain (macOS)

When your Mac doesn't print and puts the error down as "Hold for Authentication", this usually coincides when your password expires or changes. Here's how to get printing to work again on your Mac.  1...
De-authentication and Reauthentication on the School Internet Gateway (SIG)

1. Click on Curriculum Bookmarks on the Bookmark Bar.

Change Default Apps (for Adobe Acrobat)

1. Go to Start and click on Settings.

How to change your network password in the keychain (macOS)
WWPL USE ONLY - Copying the Frontend Database File

  As of May 6, 2021 it is vital that the frontend database file (WesternWorkplaceLearning.accdb) is copied to people’s desktops. The backend is not to be copied, and the frontend will still communicat...
Access NAPLAN Locked Down Browser from the Chromebook Sign-in screen
Minecraft Education Edition: URL's to whitelist

Below is a list of URL's that are required to get Minecraft working for your class: meeservices.azurewebsites.net trg-minecraft.userpxt.io uhf.microsoft.com tynker.com education.minecraft.net minecraf...
Signing out of Microsoft Office 365 online
Reinstalling Google Chrome (macOS)
Change to the Mac Printing Dialogue in Chrome

If you are experiencing any issues with printing on your Mac through Chrome, here's how to fix that: 1. Go to Learning Areas and go in to the _IT folder.  2. Double click on the Chrome Printing Fix ap...
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210805 How to Access Visio VM
ChromeOS Flex Trackpad Fix
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Minecraft Education Edition: URL's to whitelist

Category: Knowledgebase

Below is a list of URL's that are required to get Minecraft working for your class: meeservices.azurewebsites.net trg-minecraft.userpxt.io uhf.microsoft.com tynker.com education.minecraft.net minecraf...

How to Fix Printer Authentication in the Keychain (macOS)

Category: Knowledgebase

When your Mac doesn't print and puts the error down as "Hold for Authentication", this usually coincides when your password expires or changes. Here's how to get printing to work again on your Mac.  1...

Authenticate using the School Internet Gateway (SIG)

Category: Knowledgebase

If you are experiencing the connection is not private error and the Cyberhound certificate is installed, here's how to authenticate using the School Internet Gateway (SIG).  1. Type in sig.site.intern...

Reset passwords on DoE Account Manager (DAM)

Category: Knowledgebase

Go onto Ikon and click on DOE Account Manager under the Application List.    2. Sign in using your e-number and password.        3. Type in the student name you want to reset.   ...

Signing out of Microsoft Office 365 online

Category: Knowledgebase

The DoE provided Microsoft Office 365 only allows for five devices (desktops, laptops), if you need to sign out of devices (whether you upgrade or sell your old device), here's how to make sure that ...

Use PaperCut Web Print to print documents without drivers

Category: Knowledgebase

1. Type in http://e4125s01sv006/user in your address bar. 2. Enter your e-number and password 3. Click on Web Print on the side bar. 4. Click on Submit a Job 5. Select a printer you want to print ...

ChromeOS Flex Trackpad Fix

Category: Knowledgebase

Click on the bottom right corner (where the date/time is) Click on the gear. Search for “trackpad” in Settings and click on Trackpad.  Click and drag the bar by “Mouse speed to the ve...

210805 How to Access Visio VM

Category: Knowledgebase

Press the windows key (next to the left alt key) and the “r” simultaneously to bring up the run command Run and type “mstsc” in there        Type e4125s01sv022   Type in your en...

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Category: Knowledgebase

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Change to the Mac Printing Dialogue in Chrome

Category: Knowledgebase

If you are experiencing any issues with printing on your Mac through Chrome, here's how to fix that: 1. Go to Learning Areas and go in to the _IT folder.  2. Double click on the Chrome Printing Fix ap...

Reinstalling Google Chrome (macOS)

Category: Knowledgebase

If you are experiencing issues running Google Chrome, reinstalling is a good way to fix any problems in Chrome. Here's how to do that:  1. At the bottom of your computer screen, in your Dock, right...

Access NAPLAN Locked Down Browser from the Chromebook Sign-in screen

Category: Knowledgebase

Click on Apps on the bottom left section right by the Shut Down button.  Click on NAP Locked Down Browser.  The NAP Locked Down Browser should launch.